Shipping and Returns

Shipping

Orders will be shipped within 1-2 business days. Orders placed Friday–Sunday will ship out the following business day. Your tracking number will be emailed to you.

New Zealand signed urban courier shipping is $7, rural addresses are $10. Free Shipping over $99. Please email us at maiamumnz@gmail.com for an international shipping quote.

Orders take 1 to 3 business days to deliver. We do our best to get your order to you as fast as we can, but please bear in mind that we are only provided with an estimated delivery date from our courier. Sometimes due to unforseen circumstances, your order may arrive outside of the estimated timeframe. Please email us at maiamumnz@gmail.com with your order number if you have any querries .

We currently ship all over New Zealand. For International shipping please contact us at maiamumnz@gmail.com.

Returns

You must return your product within 14 days of the product being shipped. Any returned product(s) must be returned in all of their original packaging, and in new condition. If returned outside the 14 day period, returned used or damaged, or not in the original packaging, we reserve the right to refuse a refund and return the goods back to you at your cost. Please note: we package the boxes as best as we can, however are not responsible for any damages to the packaging incurred through transit. Don't worry though-this won't effect the products inside and if it does, please send us an email with some pictures and we'll get it sorted!